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Terms and Conditions

The terms and conditions below apply to the users of this website.

 

SHIPPING

FREE shipping on all orders over €40.00.

Unfortunately we are only able to deliver to customers in the ROI and UK. Our website will indicate the shipping costs before checkout.

 

PAYMENT / PRICING

All items purchased will be charged in Euro

All prices are quoted in Euro and Pounds Sterling and are inclusive of VAT (23%), unless otherwise specified. The Pounds Sterling are for information purpose only; we take no responsibility for the accuracy of these prices

For the exact conversion rate for your currency you will have to make contact with your bank or credit card provider.

Postage and packing prices will be charged in addition to the price of any goods.

Online payment will be provided in a secure environment using Paypal as a gateway.

Boramic Limited retains ownership of the goods until full payment has been made by the customer and the funds have been cleared.

 

RETURNS POLICY

If you purchase online you have a statutory right to return goods up to 7 days after receiving your order. In addition to this cooling-off period, you can return any item within 28 days of receipt for a refund of that item, or to exchange it. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the goods to us and we will make a refund (excluding delivery cost). All items returned must be in their original condition.

If a product is defective in any way or if the wrong item has been dispatched, please return it immediately and we will either deliver a new one to you or refund you the cost of the product. The product must be returned to Torc Candles, Borris, County Carlow, Ireland before we make a refund or send a replacement product. We recommend that all returns are sent by recorded delivery as we cannot accept liability for lost parcels.  Any breakages or damages must be reported to us within 24 hours of delivery by email to sales@boramiccandles.com.
 

PRIVACY POLICY

Boramic Limited / Torc Candles Limited do not disclose buyers’ information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. 

 

 LAW
The terms of use shall be governed by and construed fully in accordance with the laws of the Republic of Ireland. 

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